Flo·ID is a cutting-edge, self-service dropbox that streamlines parcel induction. With an intuitive interface and intelligent design, customers can quickly induct their parcels into your system. Flo.ID will improve your customer’s experience by minimizing their wait times and ensuring an easy, simple and secure experience. Join us in revolutionizing the first mile of parcel handling with the Flo-ID intelligent dropbox, powered by Reason Solutions.
INTRODUCING FLO•ID
Discover the
Future
INTRODUCING FLO•ID
Discover the
Future
Flo·ID is a cutting-edge, self-service dropbox that streamlines parcel induction. With an intuitive interface and intelligent design, customers can quickly induct their parcels into your system. Flo.ID will improve your customer’s experience by minimizing their wait times and ensuring an easy, simple and secure experience. Join us in revolutionizing the first mile of parcel handling with the Flo-ID intelligent dropbox, powered by Reason Solutions.
TRANSFORM YOUR SHIPPING PROCESS
key benefits
The Intelligent Dropbox offers an innovative way to manage package drop-offs by combining advanced security, ease of use, and automation. Whether in Post Offices, Retail stores or logistics hubs, this solution minimizes counter congestion, increases counter staff time to handle revenue-generating activities, and enhances the customer experience with secure, self-service convenience.
Secure Design
- Fully-automated multilevel security system.
- Customers can print label and receive receipt with tracking number and photo at kiosk.
- Advanced locking mechanisms- even if the power goes out.
- Protected against unauthorized access.
Seamless Integration
- Designed to adapt to your postal environment -available in multiple physical configurations.
- Integrate with your existing Postal Kiosks and reduce costs.
- Link to your existing postal software.
- Deploy as Stand-alone or Thru-Wall.
Customer Satisfaction
- Eliminate wait time to drop off parcels.
- Reduce customer wait times for activities that require counter staff assistance.
- Support postal office staff by reducing counter pressure.
Increase Operational Efficiency
Increase Operational Efficiency
- Improve transaction count to revenue generation metrics
- Improve operational efficiency by 46% and minimize counter line wait time
- Improve employee satisfaction & engagement
- Increase staff focus on revenue-generating activities
- Clearance and Out-of-Service alerts to staff
Easy To Use
Easy To Use
- User- friendly experience, easy to use independently with interactive touchscreen
- Customer selects from one of 6 languages
- Flawlessly integrates with your existing postal systems
- Photo and tracking number printed on the receipt
- ADA compliant for universal accessibility
Improve Customer Experience
Improve Customer Experience
- Shorter wait times improve the overall experience, creating happier customers.
- Secure, self-service convenience that encourage customer adoption.
- Offloads induction-related tasks from retail counters.
- Provides 24/7 access for shipping services
- Automated record of transaction
- Giving customers the convenience they expect while helping you compete with other delivery carriers
Optimize Scalability
Optimize Scalability
- Single Activation Hub can serve multiple Dropboxes
- Utilize dropbox with existing Postal Kiosks in your Network
- Remote access to software/firmware updates
- Training videos for staff education
Increase Operational Efficiency
- Improve transaction count to revenue generation metrics
- Improve operational efficiency by 46% and minimize counter line wait time
- Improve employee satisfaction & engagement
- Increase staff focus on revenue-generating activities
- Clearance and Out-of-Service alerts to staff
Easy To Use
- User- friendly experience, easy to use independently with interactive touchscreen
- Customer selects from one of 6 languages
- Flawlessly integrates with your existing postal systems
- Photo and tracking number printed on the receipt
- ADA compliant for universal accessibility
Improve Customer Experience
- Shorter wait times improve the overall experience, creating happier customers.
- Secure, self-service convenience that encourage customer adoption.
- Offloads induction-related tasks from retail counters.
- Provides 24/7 access for shipping services
- Automated record of transaction
- Giving customers the convenience they expect while helping you compete with other delivery carriers
Optimize Scalability
- Single Activation Hub can serve multiple Dropboxes
- Utilize dropbox with existing Postal Kiosks in your Network
- Remote access to software/firmware updates
- Training videos for staff education
ship in minutes
How it Works
Flo·ID seamlessly integrates with your website and postal app, creating a unified customer experience. With secure integration into existing back-of-house systems via cloud-based communication whilst retaining the ability to be customized.
IMPROVE YOUR SHIPPING SECURITY
Intelligent Dropbox
Flo·ID seamlessly integrates with your website and postal app, creating a unified customer experience. With secure integration into existing back-of-house systems via cloud-based communication whilst retaining the ability to be customized.
Simple, Secure First-Mile Solution
Designed for Postal Authorities, logistics providers, and retailers, Flo·ID offers a seamless, secure way to manage parcel drop-offs.
Unmatched Ease of Use with Advanced Security
Flo·ID combines a user-friendly design with robust security features, offering a streamlined process that enhances customer experience and operational efficiency.
Reduces Counter Pressure & Labor Costs
Offloads induction-related tasks from retail counters. Increases available time for Counter staff to handle revenue generating activities.
Advanced Sensor Technology
Flo·ID tracks when it’s full and alerts customers and store staff.
Secure Locking System
Flo·ID’s dual-locking mechanism—magnetic and mechanical—keeps the dropbox secure, ensuring it stays locked even during power outages.
Intelligent Basket Detection
Flo·ID ensures safe and proper use by detecting whether the basket is in place—preventing operation if it is not.
ACCELERATE YOUR SHIPPING PROCESS
Activation Hub
The Activation Hub is designed to provide customers with fast, self-service shipping options. With easy app-based label creation, automated notifications, and multilingual interaction, it makes shipping simple, efficient, and accessible for everyone. Perfect for Post Offices, Retailers, and logistics providers looking to streamline operations.
Powered by Reason Solution Software
Flo·ID’s Activation Hub offers unparalleled convenience for customers and retailers.
Flexible Shipping, Anywhere
Create shipments through the mobile app or website, then scan a QR code or print labels at the Flo·ID Hub for a fast, seamless drop-off.
Smart, Secure Tracking
Automatically receive a digital receipt, tracking number, parcel photo, and email confirmation for complete peace of mind.
Designed for Everyone
An intuitive, animated user experience with multilingual support (up to 6 languages) and full ADA-compliant accessibility ensures effortless use for every customer.
scalability to fit your needs
Turnkey Combination
Ultimate Flexibility
Seamlessly integrates with your website, postal app, and existing back-of-house systems via secure cloud-based communication. Available as a standalone Dropbox or fully connected solution, Flo·ID’s TurnKey Combination delivers a customizable, scalable parcel management system that’s ready to deploy.
Leverage Expertise
Harness the power of Reason Solutions software and Somerville’s expertise to ensure smooth, reliable system integration tailored to your needs.
Custom Branding
Customize colours and graphics to reinforce your brand and postal identity.
12-Month Warranty Included
Every Flo·ID unit comes with a 12-month warranty, ensuring peace of mind and reliable support.
COMING SOON
Thru Wall
Designed for maximum flexibility, the Thru Wall configuration allows customers to access Flo·ID from both the interior and exterior of your facility. Ideal for post offices, retail storefronts, and logistics hubs, it offers:
24/7 Customer Access
Accept parcel drop-offs even after staffed hours.
Secure Dual-Side Access
Seamless interior and exterior access while maintaining facility and parcel security.
Weather-Resistant Design
Built to perform reliably in outdoor conditions.
Real-Time Notifications
Staff receive alerts when bins are full or consumables need replenishing, ensuring uninterrupted operation.
Flexible Installation
Easily integrates into new or existing walls to suit virtually any facility layout.
Stay tuned for more exciting updates about this exciting addition, designed to enhance your operations’ efficiency and convenience.
Advanced Sensor Technology
Flo ID Real Time Notifications
How is the customer get notified if the unit is full?
A red light signals when the unit is out of service. Flo·ID automatically takes itself out of service until it has been emptied and reset.
Does the store staff get notified when the unit is full?
Staff receive notifications when the dropbox is full and needs to be emptied.
How do you ensure the unit is secure?
Equipped with magnetic and mechanical locks, Flo·ID remains locked even during power outages, ensuring maximum security.
How do you know if the bin is placed correctly?
The system verifies the correct positioning of the bin and door closure upon return to the parcel bay.
Is FLO ID dropbox Health & Safety-compliant?
Flo·ID is designed with ergonomic features to support staff safety, including a rolling basket with a fold-down panel for easy unloading.
Can I use it with Existing Kiosks?
If you are already using self-serve kiosks Flo·ID dropboxes can seamlessly integrate with existing peripherals and computers through Reason Solutions’ software. Reason Solutions combines industry-leading postal technology with intuitive software to deliver a reliable, user-friendly parcel management experience. Our seamless platform integration ensures accurate tracking, efficient operations, and a smooth customer experience from drop-off to delivery.
What Makes Our Solution Unique?
Flo·ID revolutionizes first-mile parcel handling with real-time tracking, secure parcel storage, convenient self-service drop-off, and efficient postal management powered by Reason Solutions. Designed to deliver greater transparency, security, and convenience, Flo·ID creates a seamless experience for customers while simplifying operations for postal providers.
start your project
Revolutionize your Shipping Service
Get in touch with us today to learn more about our cutting-edge parcel technology offering